Terms & Conditions
Customer Care
1. Introduction
Welcome to B M Metal Mart. These Terms and Conditions (the "Terms") govern your use of our website [bmmetalmart.com] and any purchases made through it. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our website.
2. Definitions
"Company" refers to B M Metal Mart.
"Website" refers to [www.bmmetalmart.com].
"Products" refers to the goods available for purchase on our website.
"User," "Customer," or "You" refers to any individual or entity that visits or makes a purchase through our website.
3. Product Information
Accuracy: We strive to ensure that all product descriptions, images, and pricing on our website are accurate. However, we do not guarantee that any information on our website is always complete, current, or error-free.
Modifications: We reserve the right to change or update product information and pricing at any time without prior notice.
4. Orders and Payment
Order Acceptance: An order is considered accepted when we send you a confirmation email. We reserve the right to cancel any order for reasons such as product unavailability or errors in pricing or description.
Payment Methods: We accept various payment methods, including credit/debit cards, net banking, and other online payment systems. All transactions are processed in INR (Indian Rupees).
Pricing: Prices are listed in INR and include applicable taxes unless otherwise specified. We may change prices at any time without prior notice.
5. Shipping and Delivery
Processing Time: Orders are typically processed within 7 business days. Delivery times depend on your location and the chosen shipping method.
Shipping Charges: Shipping costs are calculated based on the delivery address, product size/weight, and shipping method. These charges will be displayed during the checkout process.
Risk of Loss: Risk of loss or damage to the products transfers to you upon delivery.
6. Returns and Refunds
Return Policy: You may return products within [7] days of receipt if they are defective, damaged, or not as described. The products must be in their original condition and packaging.
Refunds: Refunds will be processed to the original payment method once we receive and inspect the returned product. Shipping charges are non-refundable.
Exceptions: Certain products may not be eligible for return or refund. Please check our return policy for details.
7. Intellectual Property
Ownership: All content on our website, including text, images, logos, and software, is the property of B M Metal Mart
or its licensors and is protected by intellectual property laws.
Usage: You may not use, reproduce, or distribute any content from our website without our prior written permission.
8. User Conduct
Prohibited Activities: You agree not to:
Use our website for any unlawful or unauthorized purpose.
Upload or transmit harmful or malicious content.
Engage in fraudulent activities or impersonate others.
Disrupt or interfere with the operation of our website.
9. Privacy Policy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review our Privacy Policy [link to Privacy Policy] for details.
10. Limitation of Liability
Disclaimer: B M Metal Mart is not liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.
Liability Limit: Our liability is limited to the maximum extent permitted by law. In no event shall our liability exceed the amount paid for the product or service in question.
11. Governing Law and Dispute Resolution
Governing Law: These Terms are governed by and construed in accordance with the laws of India.
Dispute Resolution: Any disputes arising from these Terms or your use of our website will be resolved in the courts of Hyderabad Telangana, India.
12. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of the website after any changes constitutes your acceptance of the updated Terms.
13. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
B M Metal Mart
[23-6-5/2 Haribowli, Khowa Bela, opposite Bangaru maisamma temple, Rajpal Nagar]
[Hyderabad, Telangana 500065]
Email: [info@bmmetalmart.com]
Phone: 079892 10880
Payment Methods
- Credit / Debit Cards
- UPI
- Offline Payments